Data Deletion & Privacy Rights
Effective Date: February 2026
Last Updated: February 2026
This Data Deletion & Privacy Rights Policy (“Policy”) explains your rights with respect to your personal information and how to exercise them. This Policy applies to data collected and processed by:
Vennsource, Inc. (“Vennsource,” “we,” “us,” or “our”), operating the ConcertVacay and SportsVacay brands, including:
References to “Site,” “we,” or “us” include all websites, applications, and services operated by Vennsource, Inc.
1. Personal Information We May Have
Depending on how you interact with our services, we may have collected:
A. Information You Provide
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Email address (newsletter signups)
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Name (if submitted)
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Contact form messages
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Optional preferences or profile data
B. Technical / Automatically Collected Information
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IP address
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Browser type
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Device information
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Usage data
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Analytics data
C. Affiliate or Referral Identifiers
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Tracking tokens used for affiliate and partner attribution
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Session identifiers associated with clicked links
We do not store sensitive payment information.
2. Your Privacy Rights
You may have the right to:
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Request access to your personal information
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Request correction of inaccurate data
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Request deletion or erasure of personal information
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Request restriction of processing
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Object to certain data processing
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Request data portability
These rights may vary depending on applicable law (e.g., GDPR, CCPA, CPRA).
Requests may be subject to verification to protect your privacy and security.
3. How to Submit a Data Deletion or Rights Request
To request deletion or exercise any privacy rights, you may:
A. Online Request Form
If you have an authenticated account (when applicable), use the account settings page where available.
B. Email Us
Send a request to:
privacy@concertvacay.com
Please include:
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Your full name
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The email address associated with your account or subscription
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A clear description of your request (e.g., “Delete my data”)
4. Verification & Response Timeline
To protect your privacy, we will verify your identity before processing certain requests.
Once your request is received and verified, we will:
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Acknowledge your request within 10 business days
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Complete your request within 45 calendar days
If additional time is required, we will notify you.
5. Exceptions and Limitations
We may retain personal information if necessary to:
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Comply with legal obligations
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Detect and prevent fraud or abuse
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Protect rights or property
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Resolve disputes
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Enforce other Vennsource policies
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Complete transactions you initiated
We may also retain de-identified or aggregated data indefinitely.
6. Third-Party Data & Independent Providers
Your interactions with third-party providers (including ticket sellers, travel services, airline partners, hotel partners, and other affiliates) may result in your personal information being held by those providers.
Vennsource, Inc. is not responsible for deleting data controlled by independent third parties. You should contact the provider directly if you want that data deleted from their systems.
7. Shared Systems Disclosure
Because ConcertVacay and SportsVacay share certain backend systems (including databases and technology infrastructure), deletion requests may apply to information stored on shared internal platforms maintained by Vennsource, Inc.
8. California Privacy Rights (CCPA/CPRA)
California residents have the right to:
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Know what personal information is collected
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Request deletion of personal information
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Request correction of inaccurate personal information
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Opt out of sharing or “sale” of personal information (noting that Vennsource does not sell personal information for monetary consideration)
To submit a California privacy request, visit this page or email privacy@concertvacay.com.
9. EU / UK GDPR Rights
If you are located in the European Economic Area or the United Kingdom, you have the rights under GDPR:
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Right of access
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Right to rectification
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Right to erasure
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Right to restrict processing
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Right to data portability
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Right to object
If you elect to exercise GDPR rights, we will process the request within applicable legal timelines.
You also have the right to lodge a complaint with your local data protection authority.
10. Data Retention
We retain personal information only as long as:
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Necessary to provide services
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Required to comply with law
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Necessary to fulfill legitimate business purposes
Newsletter subscription data is retained until you unsubscribe or request deletion.
11. Contact Information
If you have questions about this Policy or wish to submit a request by mail, contact:
Vennsource, Inc.
Data Protection Officer privacy@concertvacay.com
https://concertvacay.com
12. Changes to This Policy
We may update this Policy from time to time. We will post changes here, and the “Last Updated” date will be revised accordingly.
Your continued use of the Site after changes constitutes acceptance of the updated Policy.